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Terms & Conditions

Welcome to 22Neuro (A Transcend Discoveries Company). By accessing our website, clinics, digital platforms, and services, you agree to the following Terms & Conditions. Please read them carefully, as they outline your rights, responsibilities, and the commitments we make to each other.

Using 22Neuro is not just about engaging with technology—it’s about becoming part of a healthcare ecosystem built on trust, ethics, and innovation.

1. Acceptance of Terms

By using our website, mobile apps, BrainVibe™, Smart Neuro Centers, or any associated services, you agree to comply with and be bound by these Terms. If you do not agree, we request that you discontinue use of our services.

2. Scope of Services

22Neuro provides a range of services including (but not limited to):

  • AI-powered clinical decision support systems (CDSS).
  • Cognitive and neurological assessments.
  • Brain health & wellness programs (for individuals and enterprises).
  • Telemedicine, Smart Neuro Centers, and digital clinics.
  • Data-driven research collaborations.

Note: Our services are intended to support—but not replace—the advice of qualified medical professionals.

3. Medical Disclaimer

  • Information on our platforms is for educational and support purposes only.
  • Diagnosis and treatment decisions must always be made in consultation with licensed healthcare professionals.
  • While our AI and digital tools provide clinical insights, final medical judgment rests with your physician.

4. User Responsibilities

By engaging with 22Neuro, you agree to:

  • Provide accurate and updated personal and health information.
  • Use services for lawful and ethical purposes only.
  • Not misuse platforms for fraudulent activity, data tampering, or unauthorized access.
  • Respect confidentiality of any materials, resources, or communications shared.

5. Data Privacy & Security

Your data is handled in line with our [Privacy Policy]. Highlights include:

  • Compliance with HIPAA, GDPR, and Indian IT Act.
  • Encryption, access controls, and monitoring.
  • No selling of personal data.
  • Your rights to access, correct, or request deletion of data.

By using our services, you consent to our data practices as outlined in the Privacy Policy.

6. Intellectual Property

All content, technology, algorithms, images, designs, and branding under 22Neuro and BrainVibe™ are protected by copyright, trademarks, and intellectual property laws.

  • You may not copy, modify, distribute, or resell our material without written permission.
  • Research and educational use must include proper attribution.

7. Collaborations & Partnerships

For B2B and institutional partnerships:

  • Separate contractual agreements may apply in addition to these Terms.
  • All collaborations (research, licensing, corporate wellness) must comply with regulatory and ethical frameworks.

8. Payments & Subscriptions

  • Payments for clinics, diagnostics, or subscription-based programs must be completed as per the fee structure.
  • Refunds (if applicable) are governed by specific program policies.
  • Any fraudulent transaction may result in immediate suspension of services.

9. Limitation of Liability

While we strive to deliver accurate insights and high-quality care, 22Neuro is not liable for:

  • Delays, interruptions, or errors in services caused by external factors.
  • Medical outcomes solely based on digital recommendations without professional consultation.
  • Indirect, incidental, or consequential damages arising from platform use.

10. Accessibility & Equal Care

22Neuro is committed to making its services accessible to all, including patients with disabilities and underserved communities. If you face barriers, please contact us so we can provide support.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India, with jurisdiction in [Insert City/State] Courts. International users agree to comply with local laws while using our services.

12. Changes to Terms

22Neuro may update these Terms to reflect changes in services, technology, or regulations. Updates will be posted on this page with a revised “Last Updated” date. Continued use after updates means acceptance of the new Terms.

13. Contact Us

For questions, clarifications, or legal inquiries, reach us at:

At 22Neuro, our Terms are not just rules—they are a mutual understanding of responsibility, safety, and trust. Together, we ensure that innovation in brain health is delivered ethically and responsibly.

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